Using push OTP
Support for the push OTP feature depends on the configuration of your SafeNet MobilePASS+ token.
Push OTP simplifies the process of accessing a protected resource, such as a webpage, cloud, or VPN. A push notification is sent from the login page to your mobile device and can be viewed as follows:
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An iOS locked-screen notification.
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A Pending Notification bar displayed on the SafeNet MobilePASS+ app.
After you have approved the login request with a tap of a button, and entered a PIN (if required according to your tokens’ settings), a passcode is generated by your SafeNet MobilePASS+ app and sent to the login page, logging you in automatically. This eliminates the need to generate a one-time passcode (OTP) on your mobile device or to enter it into the login page.
You may be required to enter a PIN after approving the push notification.
Enabling notifications
To enable your device to receive notifications:
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Select Settings > Notifications.
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Select Allow Notifications and then configure the notification options.
Logging in with push OTP
The following procedure uses Microsoft Office 365 as an example of a resource that you want to access. The login steps may vary for other resources.
To log in with push OTP:
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Open the login page of the resource and then enter your organization username and password.
You are redirected to your organization’s login page.
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Enter your login credentials and then select Sign in.
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Select Use my mobile to autosend a password and then selectSubmit.
The system sends a notification of the login request to your mobile device.
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When the login request arrives on your mobile device, you can respond from the locked screen or from the SafeNet MobilePASS+ app, as described in the following sections:
Approving login requests — standard approval workflow
On your mobile device, you can approve a login request from the following:
To approve a login request from the SafeNet MobilePASS+ app:
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Select the notification.
The Login request from window opens. It includes information about the application initiating the request, the location of the request, and its IP address.
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Review the login request information and select Approve.
To approve a login request from a locked screen:
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Touch and hold the notification, to expand it.
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Select Approve.
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If your device is password protected, enter the passcode.
To approve a login request from an unlocked screen or from another app:
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Select the Login Request notification.
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Select Approve.
If the login request is unfamiliar and not expected, select DENY, and then select Yes, Report. This sends a notification of the unauthorized login attempt to your organization’s authentication management system.
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If prompted, enter the token PIN and select Continue.
SafeNet MobilePASS+ sends a passcode to the login page.
You are now logged in to the resource.
Approving login requests — enhanced approval workflow
When a login request arrives on your mobile device, you can approve a login request from the following:
To approve a login request from the SafeNet MobilePASS+ app:
The Login request from window includes information about the application initiating the request, the location of the request, and its IP address.
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In the Login request from window, review the information and select Approve.
If the login request is unfamiliar and not expected, select Deny, and then select Yes, Report. This sends a notification of the unauthorized login attempt to your organization’s authentication management system.
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If prompted, enter the token PIN and select Continue.
SafeNetSafeNet MobilePASS+ sends a passcode to the login page.
To approve a login request from a locked screen:
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Select the Login request notification.
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Select Approve.
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If your device is password protected, enter the passcode.
To approve a login request from an unlocked screen or from another app:
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Select the notification to open the login request in SafeNet MobilePASS+.
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Review the login request information and then select Approve.